Question 1

How long will my order take?

Accepted Answer

All good things take time, please expect to wait 2-3 weeks for your order to arrive.

Question 2

Can I customise an order?

Accepted Answer

Yes! Please send me an email through the contact page of this website.

Question 3

How do I care for my product?

Accepted Answer

Well looked after products last a long time!
Cold handwash is recommended for tote bags. 
 
Masks can be washed at 40c.

Question 4

Can I get a return?

Accepted Answer

If you wish to request a return please email: upkeepsewing@gmail.com. Please note returns can only be requested within 2 weeks of the dispatch of the product.

Question 5

How much is delivery?

Accepted Answer

Local Collection: If you are local to Wyke Stores, please do save paper + delivery emissions and collect from the shop. If you select this option, please arrange a slot to collect your item via mollyaliceuk@gmail.com. (mollyaliceuk@gmail.com.)

UK Delivery
Detailed on each item due to size and weight variances.

International, including Europe
 £10 1st class postage . Please note for international customers, I will not be responsible for any additional tax/border charges which may occur.

Question 6

Where is my order?

Accepted Answer

You will recieve a confirmation of your order when it has been shipped, orders can take up to 2-3 weeks to be made. If you want to know the progress of your order please email upkeepsewing@gmail.com.

FAQ ☁

Hey, I'm Molly☺ Lets get to know each other.
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FAQ ☁

Hey, I'm Molly☺ Lets get to know each other. Subscribe for 10% off ♥

Hey, I'm Molly☺ Lets get to know each other.
Subscribe for 10% off ♥